What should I know about my Job Success Score (JSS)?

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  • Longer-term relationships are great and can help boost your score. But not having them does not count against you
  • Jobs with higher earnings will have a bigger impact on your score
  • If a freelancer or agency owner is exclusive to an agency, the agency's JSS will be shown on the profile rather than an individual rating. Learn more about agency JSS
  • We understand that some projects have bad outcomes because the client is difficult to work with. We track freelancer feedback of clients and flag clients with a history of poor collaboration. If one of your clients has been previously flagged (or has been suspended for Terms of Service violations), their feedback will not count against your JSS
  • You can view your score and get insight into why it may have changed in Job Success insights 

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