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  1. Z3n Tests (0113f8 d76c48/1754608359)
  2. Frequently Asked Questions
  3. Identity verification

Identity verification

  • How is this badge displayed to clients?
  • I’ve completed the identity verification process, but I still haven’t received my badge. What else do I need to do?
  • Why are you asking me to verify my identity again?
  • Can I verify my identity anytime I want?
  • How are you keeping the information I share safe?
  • How long does the identity verification badge take to appear?
  • What if the name I go by doesn’t match my name on my ID?
  • Where can I follow the process for my identity verification?
  • Can I verify my identity and location if I travel often?
  • Why are you asking me to verify my identity again?
  • My country prohibits sharing ID documents with anyone other than law enforcement. What other documentation can I share?
  • My government-issued ID is not in English. Is that ok for identity verification?
  • Why do I have to verify my identity?
  • What if I want Upwork to delete the information I submit for identity verification?
  • I’m having trouble verifying my identity
  • My country has laws that prohibit me from showing my ID
  • Will you verify the identity of all members at once?
  • How can I update the member profile to match their real identity?
  • What happens if an agency member does not verify their identity?
  • Can members try to verify their identity several times?
  • How do I know an agency member is now required to complete the process?
  • What do you recommend I do for a large agency with lots of members?

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