Read feedback

Feedback helps identify strengths, improve weaknesses, and attract the right collaborators. Upwork’s double-blind system ensures fairness—feedback remains hidden until both parties submit or after 14 days. Feedback only appears on paid contracts and may take 24 hours to update. Use it constructively to enhance working relationships and project outcomes.

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Find feedback

1. Go to Manage work > Contract history and find the contract
2. Open the contract and select the Contract details tab

Our feedback system is double-blind. The freelancer or agency can’t see the feedback you leave until after they leave feedback for you, or until the 14-day feedback period expires, and you won’t see their feedback until you leave yours, or after the 14-day feedback period.

At that point, the feedback that you and the freelancer have left for each other will become visible in your contracts and in their work history if you’ve made a payment—we only display feedback on paid contracts. Note that it may take up to 24 hours for new feedback to show on your public work history.

PRO TIP:

Handling feedback professionally and learning from it can help with your success. Feedback can also help you understand which freelancers work best with your work style and expectations.