✓ How to contact Enterprise Support

Enterprise clients can contact Upwork Support via email using the contact form. Additional help is available through the Help Center, Resource Center, and the Enterprise self-serve portal, which offers guided assistance and connections to human support when needed.

---

How do I get help on Upwork Enterprise?

When you need help working on Enterprise, you can get support in several ways:

Resources

You can find information about working on Upwork and connect with others through these resources on Upwork:

• Upwork Help — Have a specific question? You are already in the right place! Use the search bar on this page to find articles related to your topic
• Resource Center — Looking for general information or inspiration? Read the Upwork blog and find additional information and tools, such as podcasts and a budget calculator

Email

You can email us anytime by using this form.

The Upwork Enterprise self-serve portal

Upwork Enterprise self-serve portal can walk you through our platform, answer questions, or get the help you need. Found through the icon on the bottom of your dashboard page, you can interact with the portal like you would with an account representative or support agent. It can also connect you with a human for more personalized one-on-one support. Learn more about the Upwork Enterprise self-serve portal here.

Can I contact Enterprise Support via chat?

We do not yet offer chat support for Enterprise yet, but you can contact us through email. To email us, select Email us on the Support home page, which will open the contact us form for you to complete.