Pay for Work

Disputes

• Request a refund from the freelancer or agency
• Dispute an agency or freelancer’s hours
• Get a refund of deposited funds
• Resolving issues with a contract
• Respond to an dispute about pending funds
• Unresponsive freelancers

Making Payments

• Client Marketplace Fee
• Contract Initiation Fee
• Monthly invoicing through Net-30 for Business Plus clients
• Pay for hourly contracts
• Pay past-due balance
• Schedule rate increases

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Manage Billing Methods

• Edit or remove a billing method
• Active credit card - account suspended
• Add a credit or prepaid card
• Add a Venmo account
• Add PayPal as a billing method
• Billing methods

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Reports & Invoices

• Add PO numbers to invoices
• Reports
• See fixed-price transaction history
• Unfamiliar charge from Upwork
• View invoices and transactions
• Weekly billing summary

Taxes

• Albania VAT for clients
• Armenia VAT for clients
• Australian GST for clients
• Canada indirect taxes for clients
• Colombia VAT for clients
• Georgia VAT for clients

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