Each Project Catalog order has its own workroom, where you can track progress, review files, and message your freelancer. The Overview tab shows the timeline and any required steps, including inputs you need to submit within 48 hours. Use the Messages tab to communicate, and the Details tab to view contract info and project settings. When the freelancer submits work, you can approve it or request revisions directly in the workroom.
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How does the Project Catalog workroom work?
- You can follow along with the projects you buy on Project Catalog as your freelancer completes the work. You can see where you and the freelancer are in the process and next steps
- Each project order has its own workroom
- The steps and requirements that freelancers build into their projects will appear in the timeline
- When the freelancer submits work, you'll be notified so you can review it in the workroom
How do I access a Project Catalog project's workroom?
- Select Manage work > Your contracts
- Select the relevant order
What are the sections in the Project Catalog workroom?
Overview
Track the order's status and any revisions. The timeline section helps you follow along with the steps that freelancers put in the project—including the requirements you must submit before they can begin the work.
Note: You must submit these within 48 hours. Otherwise, your order will be canceled.
The recent files section shows all the attachments you and your freelancer have uploaded. Select the three dots menu (...) next to the file to download it. If the work you need completed is a file, you can find it here or in the timeline when your freelancer uploads the finished work.
Messages
Communicate with the freelancer throughout the process. You can ask questions, send files, and schedule a meeting from here.
Details
See the administrative details of this contract:
- Order description
- Details about the project and options you selected such as price, tier, Contract ID, and payment type
- Feedback left after the work is approved
- An “About the professional” section
What happens in the Project Catalog workroom when the work is completed?
When the freelancer submits the work, you'll be notified to review it to make sure it’s what you expected. You'll have the option to Approve and Pay or Request Revisions.
Note: projects include a specified number of revisions, so be sure to include as much detail in your requests as possible.
Frequently Asked Questions
The details in the workroom are pulled from the information the professional has created. You can’t change the details listed in the workroom. Communicate with your freelancer about what information or details might need to be changed.
To contact the freelancer, click the message icon at the top of the workroom in mobile, or select the Messages tab near the top in desktop.
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