Bonuses on Upwork are a flexible way to show appreciation or cover expenses, but cannot replace minimum payments. You can send bonuses during or up to 365 days after a contract, either manually or while releasing a payment. Bonuses are subject to the freelancer service fee.
You can use bonuses to thank your freelancer or to reimburse them for things like expenses. You cannot use them in place of a minimum hourly or fixed-price payment. Bonuses you give to your freelancers are subject to Upwork’s freelancer service fee, just like other payments you make to them. Once a contract has ended, you can send a bonus within 365 days of the end date.
To give a bonus when making a payment on an active fixed-price contract:
You can add a bonus when you release a payment for a fixed-price contract, including a milestone payment of a fixed-price contract, if you are releasing the full amount for the milestone or contract. Simply select the Add bonus checkbox and add the amount you want to send.
To give a bonus on an active hourly contract, or a fixed-price contract (when not making another payment):
You can give a bonus manually at any time during the contract and up to 365 days after the contract end date.
- Go to All Contracts to find the freelancer name/contract
- Select Give Bonus from the (...) options menu
- Fill out the form (you can add a private note and other details)
- Choose Make Payment
To give a bonus at the end of a fixed-price or hourly contract:
If you have made a payment to the freelancer and are leaving positive feedback, you can leave a bonus as you end the contract.
- Go to All Contracts to locate the contract
- Select End Contract from the (...) options menu
- Fill out the End of Contract survey
- Select a bonus amount. If you’ve given the freelancer a positive rating, you’ll see suggestions. You can also enter a custom amount
- Choose End Contract
Note:
A bonus cannot be offered in place of the minimum hourly or fixed-price amount. All contracts must offer at least the minimum fixed-price or hourly payment.
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