✓ Australian GST for Enterprise clients

Australia requires Upwork to collect GST on services provided to Enterprise clients unless a valid ABN is on file and the company is registered for GST. Affected services include subscription, billing, and payroll fees. To avoid GST charges, submit a valid ABN to your account team or Enterprise Support.

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Examples of services that GST applies to in Australia

• Enterprise Service Fee
• Enterprise Service Fee Overage Fee
• Enterprise Subscription Fee
• Enterprise - Billing Fee
• Enterprise Service Fee (BYO)
• Enterprise - Payroll Service Fee (BYO)
• Enterprise Service Fee non-US
• Enterprise Service Fee US

When we charge tax, it’s because your government requires us to, which means this tax may change or apply to additional services in the future.

Provide an ABN

If you provide a valid ABN to Upwork and are registered for GST, we will not have to collect this tax from you.

For questions about GST in Australia, or to submit your ABN, please contact your account team or reach out to Enterprise Support for assistance.

Frequently Asked Questions

Who has to pay GST?

Australia’s GST applies to services we provide to both freelancers and clients, including Enterprise companies, if they reside, have a permanent address, or are established in Australia and have not provided us with a valid ABN.

Why are you collecting GST?

We’re required to comply with the tax laws of the countries where we operate to continue to do business in those countries. Australia requires that we collect GST on Upwork services and remit them to your government unless we have a valid ABN on file for your company.

What Enterprise services are taxed for GST?

Examples of services that GST applies to include the following:

• Enterprise Service Fee
• Enterprise Service Fee Overage Fee
• Enterprise Subscription Fee
• Enterprise - Billing Fee
• Enterprise Service Fee (BYO)
• Enterprise - Payroll Service Fee (BYO)
• Enterprise Service Fee non-US
• Enterprise Service Fee US

This list is not static, and the types of taxable fees may change if the tax regulations of your government change.

Do you still collect GST tax if my company provides Upwork with a valid ABN?

No, if your company provides a valid ABN, we will not have to collect and remit GST for your company. To submit your ABN or get help with GST, please reach out to your company’s account team or contact Enterprise Support.