AI features on Upwork are available to Enterprise clients who opt in at the company level. Activation may require a contract amendment. Enterprise data is excluded from AI model training, and any AI-related data use must align with existing agreements or be updated contractually.
AI features on Upwork require certain data to function. With your company’s permission, we use this data to enable AI features that aim to improve your experience and efficiency in getting work done.
If you would like to use AI features on Upwork, let us know by contacting support. We can turn on AI features for your company, but your contract may need to be amended.
Frequently Asked Questions
No, Enterprise companies must opt in to use AI features as a company, not as an individual user.
We execute agreements with Enterprise clients that supersede and/or override portions of our privacy policy. Upwork excludes Enterprise clients from AI model training, and any proposed use of data that contradicts an Enterprise client’s current agreement will be addressed with contractual modification.
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